Privacy Policy

Your personal data will remain private and secure.

Includes:

1- EMICAR

2- Address and location

3- Collecting and analyzing your personal information

4- Using and processing your information

5- Complying with the GDPR Laws for your data protection

6- Storing your personal information

7- Security measures

8- Are children allowed to use our platform?

9- Privacy Policy update


By using our Platforms and Services, you agree to the handling of your Information in accordance with this Privacy Policy. We are committed to protecting your personal data.

The terms “we”, “us”, “our” and “EMICAR” refer to all services, tools and information available from this site to you, the user, and are subject to your acceptance of all terms, conditions, policies and notices stated herein.


PLATFORM / PORTAL / SITE are defined as the mobile apps, websites, social media pages or other online properties that we offer our services through.

SERVICES are defined as all products, services, contents, features, technologies, functions, related websites, and applications provided by us for your use.


EMICAR

Serves as a digital platform for purchasing vehicles in addition to related services complementary or separately, such as, shipping, vehicle insurance, registration, delivery, warranty and service. A clear display of the item purchased with the additional service will be presented to the buyer upon performing the purchase. Vehicles displayed on the platforms may be present locally or overseas, and the purchases will not be confirmed except after the approval of the availability of the vehicle and the confirmation of receiving the full payment by us.

ADDRESS AND LOCATION

EMICAR are owned and operated by EMICAR Auto Mobile L.L.C. www.emicar.ae which is a subsidiary company of EMIC Investment Group www.emic.ae .

Al Sila Tower, 23rd Floor, Sowwah Square, Al Maryah Island, Abu Dhabi, UAE. POBox: 26645 Abu Dhabi.


COLLECTING AND ANALYZING YOUR PERSONAL INFROMATION

For the using, registering, and creating an account on our platforms in order to perform a purchase, subscribe to our services, post material and ask for further services, we may ask you for: 

▪ Your first and last name, email address, mobile number, age, gender;

▪ Credit card details in case of processing a purchase;

▪ Official ID copy in case of processing a purchase;

▪ The Information you provide when you enter a competition or promotion via our Platform, provide reviews, testimonials or feedback on our Platform;

▪ Information you provide us, or that we may collect from you, when you report a problem with our Platform;

▪ A record of correspondence if you contact us;

▪ General, aggregated, demographic and non-personal Information; 

▪ If you download or use our mobile application, we may have access to details about your location and your mobile device, including a unique identifier for your device; 

▪ details of transactions you carry out through our Platform and of the fulfillment of your orders;

▪ details about your computer, including but not limited to your IP address, operating system and browser type, as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together, "Cookies"); 

▪ your email address from a third party if you indicate that you have consented to that third party sharing your Information with us; and 

▪ Any other Information we consider necessary to enhance your experience on the Platform.


USING AND PROCESSING YOUR INFORMATION

Your personal information and data will be used and processed only by compliance with legal and regulatory obligations. 

We need your personal information to process purchasing contracts and improving our services provided to you while insuring a safe and secure platform.

Upon Registration and on your consent, your information may be used in:

Other Businesses. To offer you our Services, we may engage with businesses who are affiliates of us and/or non-affiliated service providers (e.g. logistics businesses used to deliver products to you, marketing companies, payments processors to process online transactions, etc.). We may involve other businesses in your transactions, who may store your Information in a digital wallet to make your use of our Services more efficient.

You understand that it is important that such businesses have access to the relevant Information to perform their functions. We will ensure that these businesses do not use your Information for other purposes. We may also receive Information from these businesses (e.g. updated delivery and address information), which we may use (e.g. to correct our records and deliver your next purchase). By using our Platform, you hereby freely and specifically consent to the transfer, storage, use, and disclosure of your Information among businesses who are affiliates of us and/or non-affiliated service providers, wherever located. These businesses shall be contractually bound to respect the confidentiality of your Information.

a. Marketing and Promotional Offers. We may also use your Information to provide you with information about goods and services which may be of interest to you and enhance your Platform experience, service messages, new features, enhancements, special offers and events of interest. We may contact you via various channels, including without limitation emails, push notifications, web notifications, post, telephone, in-app messages and news feed cards.

We may permit third parties to use your Information. For example, we may provide advertisers Information to help them reach the kind of audience they want to target and to enable us to comply with our commitments to our advertisers (e.g. by displaying their advertisements to a target audience).

Additionally, you may be asked to provide additional Information to participate in some of our market research activities, including competitions and promotions. For example, if you win a competition, you may be asked to provide further personal data to establish your eligibility and provide you with the prize. This Information may be collected by us or our co-sponsors or vendors for the promotion. Note that you should review such third parties’ privacy policies to see how they may use any information that they collect.

b. Business Transfers. In the event that we or substantially all of our assets are acquired, customer information will be one of the transferred assets.

c. Protection of Our Platform and Others. We release accounts and other Information when we believe such a release is appropriate to comply with the law and law enforcement investigations and to protect the rights, property or safety of our users or others. This includes exchanging information with other companies and organizations for various reasons, such as fraud protection and credit risk reduction.

Note that our platform may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data or other information to these websites.

The Website Policies and Terms of Use may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Some of the advertisements you see on the site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.


COMPLYING WITH THE GDPR LAWS FOR YOUR DATA PROTECTION
You are entitled for:
Right to withdraw your consent to the processing of your personal data at any time; and which does not affect the legality of any previous data processing already carried out upon your consent.
Right to request access to your personal data by asking for a copy of the personal information you provided us with to check that we are processing it properly.
Right to request correction of any of the data we have about you which enables you to correct inaccurate information related to you, with possibility that we ask for verification of the accuracy of the new data provided.

STORING YOUR PERSONAL INFORMATION
Your personal information will be stored on secure servers and staff operating inside and outside UAE. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. We will store your Information for as long as necessary to fulfill the purposes indicated in this Privacy Policy or as otherwise permitted or required by law. Your Information may be transferred, stored, processed and used by our affiliated companies and/or non-affiliated service providers in one or more countries outside your originating country. Your payment details may be transferred to and stored with our affiliated companies in order to, among other things, process your payment details and provide support services to you.

SECURITY MEASURES
We maintain commercially reasonable technical, administrative, and physical safeguards to ensure your Information is treated securely and in accordance with this Privacy Policy, and to protect against unauthorized access or alteration to, disclosure, or destruction of your Information. We may use encryption technology to secure your Information during transmission to our platform as well as external firewall and on-host firewall technology to prevent network level attacks. Only those authorized employees, contractors, and agents who need to know your Information in connection with the performance of their services are allowed to access this Information.
It is important for you to protect yourself against unauthorized access to your password and to your devices used to access our services. You are responsible for keeping your password confidential. 
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our platform and any transmission is at your own risk.

ARE CHLIDREN ALLOWED TO USE OUR PLATFOM?
We do not sell products or services for purchase by children or individuals with an age less than 18. You may use EMICAR services only with the involvement of a parent or guardian if you are under 18 years old. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.

PRIVACY POLICY UPDATE
Our business is subject to changes constantly due to market requirements, and our Privacy Policy may therefore also need to change. Each such change will be effective upon posting on the platform or upon the date designated by us as the "effective date".
We may email periodic reminders of our notices and conditions, but you should check our Platform frequently to see recent changes.
It is your obligation to regularly check the Privacy’s Policy or any other policies on the portal. Your continued use of the portal following any such change constitutes your agreement to this Privacy Policy or any other policies posted on the site as so modified.

CONTACT US.
support@emicar.ae
+971 2 444 1474